Goods and services sold
The Sustainable Schools Network Limited may sell physical goods (eg DVDs, publications such as journals), electronic items (eg download of electronic journals) and membership fees, subscriptions and registration fees (eg annual membership fees, payment for attendance at symposium and/or conferences etc). All prices include GST unless sold to an overseas purchaser.
All transactions are processed in Australian dollars ($AUD).
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do. The percentage of refund made for symposium/conference registrations is dependent upon the date of cancellation. Details are provided on the relevant registration/information pages where these occur.
Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
When you come to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for you convenience only. Links to third party website do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Sustainable Schools Network Limited is not responsible for the privacy practises of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
When purchasing from the Sustainable Schools Network Limited your financial details are passed through third party secure servers. If you have any questions regarding our security policy, please contact our customer support centre
Online Learning Policy
Read more here.
Sustainable Schools Network Limited
SSN Secretary: Katie Norman